Data Deletion Instructions

How to request deletion of the data ProComrades holds about you or your business.

What we hold

ProComrades operates a WhatsApp Business Platform service. When a business connects its WhatsApp Business Account to our platform, we store the account identifiers issued by Meta, the WhatsApp messages exchanged through that account, the contact records associated with those conversations, and metadata such as delivery and read timestamps.

How to request deletion

Send a deletion request to l.elbon@procomrades.com from an email address associated with the account, stating the WhatsApp Business Account or phone number concerned. We will confirm receipt and complete the deletion within 30 days.

What deletion covers

On request we permanently remove the stored messages, contacts and conversation records for the account concerned, along with the stored access credentials for that account. Records we are required to keep for accounting or legal purposes, such as issued invoices, are retained for the period the applicable law requires and are not used for any other purpose.

Deleting data held by Meta

Data held by Meta as part of the WhatsApp Business Platform is controlled by the business that owns the WhatsApp Business Account, under Meta's own terms. Removing your data from ProComrades does not delete it from Meta's systems; those requests are made to Meta directly.